All Orders are prepared and shipped on a Monday Morning. Proudi can be picked up from the office between 9am and 12pm Mondays or delivered Monday afternoons for $20 within 20km of the office. Any orders that are direct from the supplier are sent directly to the supplier once in the system. Discounts seen are only available to APPY members and you can subscribe to get these. If there are any issues we will contact you immediately we are aware.